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Check out our most frequently asked questions below!

where are you located?

We are located at 574 Yates St, in a collaborative storefront with Brica Brac Salvage. We are open 11-6 everyday, except Tuesdays. 

There is parking available across the street in the Yates St Parkade. 

Please note that the shop does not have a phone number. 

how does the consignment
process work?

We've tried to make it as simple as possible! 

Step One: Fill out our contract (emailed or printed out is okay!)

Step Two: Gather the items you want to try and consign with us, or request an in-home closet clean out

Step Three: We pick out what we know will sell from the items you give us. For the items we don't take, we donate to local charities, or give them back to you. Whichever you prefer!

Step Four: We price, list, and sell your items! You get 40% of what the items sell for. 

All of our consignment terms are listed in our consignor contract. Consignors must be willing to part with their consignment items! Consignors are welcome to stop by the storefront

any time we are open without an appointment. Please note, we are now closed on Tuesdays.


how do i get paid?

All consignors must contact us about the status of their account. We do not automatically pay out. All payouts are sent via e-transfer, not cheques or cash. Alternatively, you're welcome to use your consignor credit towards a purchase at Rise Consignment.


can i get my clothing back at the end of the season?

No, we do not offer clothing back under any circumstance once it has been selected for consignment. We ask that you are 100% ready to part with the items you consign. We donate all expired inventory to deserving local charities. 


what charities do you donate to?

We are currently partnered with Our Place Society, 1Up Single Parent Resource Centre, the Burnside Gorge Community Association and the Quadra Village Community Centre, whom all offer free clothing rooms for communities in need.

We never donate to large for-profit or controversial thrift stores such as Value Village or Salvation Army.

can i just send photos of my items?

While we understand it can be quite a trip downtown for some people, we cannot accept clothing solely based on photos or descriptions. It is important for us to see the pieces in person to properly inspect the quality of the piece.

Please read our guidelines on what we love to see consigned, or see our Pinterest board for more inspiration. 

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