FAQ

Curious about how things work at Rise? Check out these frequently asked questions, but feel free to contact us with other questions! 

@rise.consignment

riseconsignmentyyj@gmail.com

Where is your storefront?

We're currently and online-only business! We are working on creating a collaborative studio space in Victoria, BC. 

How does your consignment work?

We've tried to make it as simple as possible! 

Step One: Fill out our contract (emailed or printed out is okay!)

Step Two: Gather the items you want to try and consign with us, or request an in-home closet clean out

Step Three: We pick out what we know will sell from the items you give us. For the items we don't take, we donate to local charities, or give them back to you. Whichever you prefer!

Step Four: We price, list, and sell your items! You get 40% of what the items sell for. 

All of our consignment terms are listed in our consignor contract. Consignors must be willing to part with their consignment items!

how do i make money at rise?

When you consign with us, we create you a consignor account. As your items sell, the money you earn gets added to your consignor account as store credit. You can choose to use your store credit towards purchases at Rise, or you can request an e-transfer payout once your account is above $20. 

how do i buy items online?

Head on over to our "Shop" tab to be redirected to our online store where you can shop 24/7. Items are categorized by type (such as tops, bottoms etc.) but you can also sort by available sizes, and popular brands. We also always have a sale section with items at 50% off!

We offer $5 delivery to Victoria, Esquimalt and South Saanich. There is an option at check out for $8.50 regional deliveries to Sooke, Sidney and Langford areas. We ship Canada-wide and offer free shipping over $125!

You can also check out our Instagram page for updates on the shop and new products.